Understanding what comes with professional car transport helps you recognize good value and avoid companies cutting corners. Legitimate Vancouver auto transport service includes several important components that protect you and your vehicle.
Complete Insurance CoverageEvery shipment through Navistar Auto Transport includes comprehensive commercial insurance covering your vehicle during loading, transport, and unloading. This coverage protects against damage from accidents, loading equipment problems, or transport issues.
Insurance applies whether you choose door to door or terminal service. The protection level stays the same. Your vehicle gets covered for its full value up to policy limits.
What does this insurance actually cover? Physical damage like scratches, dents, or broken glass that occur during transport. Collision damage if the carrier truck is in an accident. Theft while the vehicle is in carrier possession. Mechanical problems directly caused by improper transport.
What doesn't get covered? Pre existing damage documented on your pickup Bill of Lading. Personal belongings left in the vehicle against regulations. Mechanical failures unrelated to transport like your battery dying. Damage from improper vehicle preparation.
Thorough Vehicle Inspection and DocumentationProfessional car transport Vancouver services conduct detailed vehicle inspections at both pickup and delivery. The driver walks around your entire vehicle with you present, photographs it from multiple angles, and notes every existing scratch, dent, or imperfection on a Bill of Lading form.
This documentation protects both you and the carrier. If damage exists before transport, it gets recorded so there's no confusion later. If new damage appears during transport, you have pickup photos proving the damage is new.
You receive copies of all inspection documentation. Keep these papers until your vehicle is delivered and final inspection is complete. They're your proof if you need to file any damage claims.
The Bill of Lading also records your vehicle's odometer reading, VIN number, make, model, year, color, and any special features. Both you and the driver sign this document at pickup. Same process happens at delivery.
Professional Loading and SecuringExperienced drivers handle vehicle loading using proper equipment and techniques. They drive your car onto the carrier carefully, position it correctly on the trailer, and secure it with wheel straps attached to the deck.
Professional carriers use wheel straps rather than chains that could damage wheels or suspension. Straps attach to the trailer deck and wrap over your tires, holding the vehicle firmly in place without contacting painted surfaces.
Drivers check strap tension before departing and verify security at stops along the route. Properly secured vehicles don't shift or move during transport, preventing damage from vehicle to vehicle contact.
For more information about
Navistar's services and service areas throughout Western Canada, visit the services page or
contact us with specific questions about your route.