Auto Transport FAQs for Western Canada

We're a professional vehicle shipping company based in Langley, BC. Our team delivers cars for people relocating, dealerships moving inventory, and buyers picking up vehicles from auctions across Western Canada. Whether you need to move one car or an entire fleet, we focus on getting your vehicle there safely.

You can find our office at 19830 56 Avenue in Langley, BC V3A 0A5, Canada.

We cover all of Western Canada. Most of our work happens in British Columbia, Alberta, and Vancouver Island. If you need to move a vehicle locally or between provinces in this region, we can help.

We started providing vehicle shipping services in 2018 and have been growing steadily since then.

Our pricing stays competitive without cutting corners on quality. Every shipment comes with full insurance coverage, online tracking, thorough vehicle inspections, and delivery right to your door. We treat single car moves with the same care as fleet shipments. If you want reliable service without the runaround, give us a call at (778) 837 2908.

Getting a quote takes just minutes. Use our instant price calculator on the website anytime, day or night. Prefer to talk to a real person? Call our team at (778) 837 2908 and we'll walk you through it.

Tell us about your vehicle make, model, and size. Let us know where you're picking up and where it needs to go. We'll also ask about the condition of your car and when you need it moved. That's really all we need to give you solid numbers.

The sooner you reach out, the better. Early booking gives us more flexibility to match your schedule. If you're working with tight timing, call us directly at (778) 837 2908 so we can prioritize your move.

Yes, we ask for a deposit to lock in your booking. Think of it as reserving your spot. You'll pay the rest when your vehicle arrives safely.

No surprises here. Your quote covers everything standard. The only time extra costs come up is for special situations like oversized vehicles or cars that don't run and need special loading gear. We'll tell you about these upfront before you book.

Life happens, and plans change. Just call us at (778) 837 2908 as soon as you know you need to adjust something. We'll work with you to figure out the best solution.

Several things affect your final price. Distance matters most, obviously. We also look at your vehicle's size, weight, and whether it runs on its own. If you need faster delivery, that changes things too. Time of year plays a role since demand fluctuates seasonally. Our calculator on the website gives you instant pricing based on all these factors.

Absolutely. Every quote includes full cargo insurance that covers your vehicle the entire time it's with us. No extra charges, no fine print.

The main ones are how far your vehicle needs to travel, its size and weight, whether it runs, how quickly you need it delivered, and what time of year you're shipping. Bigger, heavier vehicles cost more. Non running cars require special equipment. Rush jobs add urgency fees.

Once we calculate your exact cost, you'll pay a deposit to book the service. When your vehicle reaches its destination and you've inspected it, you pay the remaining balance. Simple as that.

Give your car a good cleaning before pickup day. Remove everything from inside, including personal items from the trunk. A clean car makes the inspection process clearer and helps us spot any existing dings or scratches. Also, keep your fuel tank under a quarter full.

No, you really can't. Department of Transportation rules prohibit us from transporting cars with belongings inside. Our insurance doesn't cover personal items either. In rare cases, drivers might allow small exceptions for an extra fee, but generally, everything needs to come out before we pick up your vehicle.

Yes, please turn off your alarm system. This prevents false alerts while your car is being transported and loaded.

Non running vehicles can definitely be shipped. We just need to know ahead of time so we can bring the right loading equipment. When you request your quote, mention if your car doesn't start. This lets us plan properly and give you accurate pricing.

Timing depends on your specific route and distance. Local moves within BC or short trips might happen in a single day. Longer hauls between provinces typically take several days to a week. When you call (778) 837 2908, we'll give you a realistic timeframe for your particular shipment.

Yes. Once your car is on the move, log into our online tracking system to see where it is. You can check progress anytime you want.

You do, with our driver present. Before loading, you'll walk around your vehicle together and document its current condition. This protects both of us. When delivery happens, you'll inspect it again with the driver to confirm everything looks the same as when it left.

Every shipment carries full insurance. If you spot damage during the final inspection, document it immediately with photos and let the driver know. Then contact us at (778) 837 2908 right away so we can start the insurance claim process. We handle these situations quickly and fairly.

Yes, in most situations. We pick up your vehicle from wherever you specify and deliver it directly to your destination address. No terminals, no extra stops.

Absolutely. We handle specialty vehicles including antiques, classics, historic cars, and luxury models. These get extra attention and care throughout the entire transport process.

Yes to both. Oversized vehicles are no problem. Cars that don't run just need special loading equipment, which we arrange beforehand. Tell us about your vehicle's condition when you get your quote so we can plan accordingly.

Yes. We work with dealerships regularly and understand the urgency involved. There's a customer waiting for every vehicle we deliver, so speed matters. Whether you need one car moved or an entire fleet, we keep your inventory flowing.

Yes. We coordinate pickups from auto auction facilities for both dealers and individual buyers. If you won scored a vehicle at auction and need it delivered, we'll handle the logistics.

We use professional auto carriers and transporters to move your vehicle safely. Our carriers are specifically designed for secure vehicle transport, and every shipment includes full insurance coverage for your protection.

Yes, interprovincial shipping is a big part of what we do. We regularly move vehicles between British Columbia and Alberta, as well as throughout Western Canada.

Definitely. Local moves are our bread and butter. Whether you're staying in Langley, heading across Vancouver, or anywhere in the Lower Mainland, we've got you covered.

Yes, these are core service areas for us. British Columbia including Vancouver Island, Alberta, and the rest of Western Canada make up our main territory.

Winter conditions can slow things down occasionally. Safety comes first, so if weather gets severe, we might adjust schedules. We stay in touch throughout the process and let you know immediately if weather causes any delays.

Yes, every single shipment. Full cargo insurance comes standard with your quote at no extra cost. Your vehicle is covered the entire time it's in our care.

Take photos during that final inspection with the driver. Note everything on the inspection form. Then call us immediately at (778) 837 2908. We'll guide you through the insurance claim process and get things resolved quickly.

Every vehicle gets a thorough inspection before loading. Our drivers are experienced professionals who've handled thousands of vehicles. Plus, that full insurance coverage means you're protected financially if anything unexpected happens.

Yes. Our drivers are professional auto transport specialists with proper licensing and extensive experience handling all vehicle types, from everyday cars to specialty vehicles.

You'll meet the driver at your delivery location. Together, you'll inspect the vehicle and compare its condition to the pre transport inspection. Once you're satisfied everything looks good, you'll complete the final payment and take your keys. That's it.

During delivery, check your vehicle against the inspection paperwork from pickup. Look for any new damage. This is your chance to catch issues before signing off on the delivery.

Call us at (778) 837 2908 or email navistarautotransp@gmail.com. We're here to address any concerns even after your vehicle has been delivered.

Phone is quickest: (778) 837 2908. You can also email navistarautotransp@gmail.com or visit our office at 19830 56 Avenue in Langley. Want a quote fast? Use the calculator on our website at navistarautotransp.com.

Our office opens at 8:00 in the morning. The online quote calculator works around the clock, so you can get pricing anytime that works for you.

For urgent transport needs, call (778) 837 2908. Our online system is always available for immediate quotes, even outside regular business hours.

Yes, two ways. Use our online tracking system to check progress anytime. Or call us directly at (778) 837 2908 and we'll tell you exactly where your vehicle is and when to expect delivery.